CONTENTS

Friday, March 8, 2019

QUESTION BANK


BHM 109 COMMUNICATION (Question Bank)

The questions that follow below carry 10 marks each

  1. Explain the communication cycle with a neat diagram.
  2. Explain the difficulties of listening. What can we do to improve listening skills?
  3. What are the barriers to Communication? How can we overcome these barriers?
  4.  Define Communication. Explain briefly the different types of communication.
  5.  Discuss the various types of listening with examples.

The questions that follow below carry 2.5 marks each

  1.  Explain the levels of listening.
  2. Explain the difficulties of listening. What can we do to improve listening skills
  3. Discuss the barriers to effective Listening. What can we do to improve listening?
  4.  What are the essential qualities of a good speaker?


The questions that follow below carry 1 mark each
Make sentences to bring out the meaning of the following:
1. Way / weigh 2. Knew / nee   3.Knight / night  4.Wear / where   5.Knot / not   6.Pale/Pail   7. Fare/Fair    8. Dairy/Diary   9. Birth/Berth 10.Great/Grate    11. Accept/Except  12. Weather/Whether 13.Aloud/Allowed 14. Beat/Beet    15. Straight/Strait

Form correct words from the jumbled letters: (1 MARK EACH))
(a) GINKSEPA           (b) IETVFEFEC        (c) UMEOLV (d) DETTIAUT
(e) ENDIUAEC           (f)VLCEER                (g) NIETSL     (h) SECPEH
(i) SSSRTE                 (j) ARREBRI              (k) EBNCEDIIRL
(l) SSEPOTLIEN        (m) TINELGELITN     (n) SSEPOTLIEN    (o) NITOINACOUMCM
(p) TNEMWERPOME    (q) ETICSMAN
           



UNIT 6 - USING THE TELEPHONE

INTRODUCTION As far as the nature of telephonic activity in hotel industry is concerned it has to be thoroughly professional or formal. T...